Find answers, get support, and make the most of your Woothomes experience — whether you're a guest, host, or just exploring.
Click the support chat button in the bottom-right corner to talk to our team live.
Live Chat
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Can't find what you're looking for? Use the search above or contact our team below.
Step-by-step help for the things you do most.
A simple walkthrough from search to confirmed reservation.
How the Make an Offer feature works and tips for success.
Refund timelines, host policies, and how to cancel.
Everything a new host needs to get started earning.
Block dates, set pricing, and keep availability accurate.
Payout schedules, methods, and understanding your earnings.
We're committed to keeping every stay safe, secure, and trustworthy.
Every property on Woothomes goes through a review process before going live.
Payments are processed via trusted providers with end-to-end encryption.
Our team is available around the clock to help with issues during your stay.
Our support team is here to help you every step of the way.
Send us a message anytime and we'll get back to you as soon as possible.
Prefer to talk? Our phone lines are open during business hours.
+234 702 511 2581Tap the floating chat button in the bottom-right corner of your screen to start a live conversation with our support team.
Find your perfect stay or list your property — our support team is with you every step of the way.