WootHomes Privacy & Security

Privacy Policy

This Privacy Policy explains how WootHomes collects, uses, protects, and shares your information when you use our platform.

Last updated: May 7, 2026Your privacy matters

Your trust is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your personal data.

1. Information We Collect

Information You Provide

  • Account details and login information
  • Profile preferences and avatars
  • Property listing details and photos
  • Booking requests and guest messages
  • Customer support communications

Automatically Collected Data

  • IP address and browser type
  • Usage analytics and interactions
  • Device and session information
  • Cookies and security preferences

Payment Information

Payments are processed securely by trusted third-party payment providers. WootHomes does not store full card information on its servers.

2. How We Use Your Information

Provide and manage bookings

Process payments and payouts

Send notifications and updates

Improve safety and prevent fraud

Personalize recommendations

Comply with legal obligations

3. How We Share Your Information

We only share information when necessary to operate the Platform, comply with laws, or improve user experience.

Guests & Hosts

To enable bookings, communication, and stay coordination.

Service Providers

For hosting, analytics, customer support, and payment processing.

Legal & Safety

To comply with legal obligations and prevent fraud or abuse.

Business Transfers

In connection with mergers, acquisitions, or asset sales.

4. Cookies and Similar Technologies

Cookies & Preferences

Cookies help us keep you signed in, remember preferences, improve security, and analyze platform usage.

5. Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Security

Security Measures

We use technical, administrative, and physical safeguards designed to protect your personal information. However, no online service is completely secure.

7. Your Choices and Rights

  • Access and update your account information.
  • Request deletion of your account where applicable.
  • Manage communication preferences.
  • Control cookies through browser settings.

8. Third-Party Links

Our Platform may contain links to third-party services. We are not responsible for the privacy practices of those services.

9. Children’s Privacy

WootHomes is not intended for children under the age of 18, and we do not knowingly collect their information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform after updates means you accept the revised policy.

11. Contact

Privacy Questions?

Contact our support team regarding privacy or data requests.

support@woothomes.com

Review our terms

Understand the rules and conditions for using WootHomes.

View Terms & Conditions