WootHomes Legal

Terms & Conditions

These Terms & Conditions govern your access to and use of WootHomes, including our website, applications, and related services.

Last updated: May 7, 2026Effective immediately

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Platform immediately.

If you are using the Platform on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

1. Definitions

Guest

A user who searches, books, or stays at a property.

Host

A user who lists or manages a property for booking.

Listing

A property page and related information posted by a Host.

Booking

A reservation request and/or confirmed reservation.

2. Eligibility and Accounts

  • You must be at least 18 years old to create an account and use the Platform.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to provide accurate and updated information.

3. Platform Role

WootHomes provides a marketplace that connects Guests and Hosts. We do not own, manage, or control Listings unless explicitly stated otherwise.

4. Listings (Hosts)

  • Hosts are responsible for Listing accuracy, pricing, and compliance with local laws.
  • Listings must be safe, clean, and accurately represented.
  • Misleading or infringing content is prohibited.

5. Booking and Stays (Guests)

  • Guests should review Listing rules, fees, and cancellation policies before booking.
  • Guests are responsible for their conduct during stays.
  • Illegal or dangerous activity is strictly prohibited.

6. Payments, Fees, and Taxes

Payment Information

Payments may be processed by third-party providers. Applicable fees and taxes may appear during checkout where possible.

  • Hosts are responsible for complying with applicable tax obligations.
  • Platform fees may apply depending on the booking type.

7. Cancellations, Refunds, and Disputes

Cancellation and refund outcomes may depend on the Listing’s policy, booking type, and applicable laws.

8. Offers and Negotiation Features

If negotiation features are available, any resulting agreement remains between the Guest and Host.

9. Prohibited Activities

Violating laws or regulations

Fraud or payment abuse

Posting malware or scraping

Harassment or hate speech

Unauthorized system access

Security bypass attempts

10. Content, Reviews, and Intellectual Property

  • Users may post content including photos, reviews, and descriptions.
  • Reviews must be genuine and based on actual experiences.
  • WootHomes branding and software remain protected under applicable intellectual property laws.

11. Safety, Verification, and Identity

Verification features may be offered, but verification does not guarantee identity or Listing quality.

12. Termination and Enforcement

We may suspend or terminate accounts that violate these Terms or pose risk to users or the Platform.

13. Disclaimers

The Platform is provided “as is” and “as available” without warranties of any kind to the maximum extent permitted by law.

14. Limitation of Liability

WootHomes will not be liable for indirect, incidental, consequential, or punitive damages arising from the use of the Platform.

15. Indemnity

You agree to indemnify and hold harmless WootHomes and its affiliates from claims, liabilities, losses, and expenses arising from your use of the Platform.

16. Changes to These Terms

We may update these Terms from time to time. Continued use of the Platform means you accept the updated Terms.

17. Contact

Need Help?

Questions about these Terms? Contact us at:

support@woothomes.com

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